Shipping Policy – SAFEKIDO

At SAFEKIDO, we prioritize prompt and secure delivery of our premium baby safety products to ensure your peace of mind and your baby’s safety. Please review our shipping policy for all orders placed with us.

Shipping Locations

1. We ship to all major cities and towns across India.
2. Currently, we do not offer international shipping.

Processing Time

1. All orders are processed within 1-3 business days from the date of order confirmation.
2. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Charges

1. Free Shipping: Orders above INR 999 qualify for free shipping.
2. Standard Shipping Fee: A nominal shipping fee of INR 100 will be charged for orders below INR 999.

Delivery Time

1. Standard delivery takes 3-7 business days depending on the destination.
2. Remote or rural areas may take longer, up to 10 business days.

Order Tracking

1. Once your order is dispatched, you will receive a tracking ID via email or SMS.
2. You can track your order through the courier partner's website using the tracking ID.

Undelivered Packages

1. If the delivery attempt fails due to incorrect address, unavailability of the recipient, or any other reason, the package will be returned to us.
2. Re-delivery requests will incur additional shipping charges.

Damaged or Lost Shipments

1. In the rare case of damaged or lost shipments, please contact us immediately at support@safekido.com or call +91-98xxxxxxxxxx within 48 hours of receiving the package.
2. We will investigate the issue and provide a replacement or refund as per our return policy.

Pre-Order Items

For pre-order or custom items, the shipping timeline will be mentioned on the product page. Such orders will be dispatched as per the specified timelines.

Important Notes

1. Delays caused by unforeseen circumstances, such as natural calamities or logistical issues, are beyond our control. We appreciate your understanding in such cases.
2. Please ensure that the delivery address provided is accurate and complete to avoid delays or non-delivery.

For any questions or concerns regarding our shipping policy, feel free to reach out at support@safekido.com or call us at +91-98xxxxxxxxxxx.

Thank you for choosing SAFEKIDO – where your baby’s safety is our top priority!